Iteratively improving the Zap editor.
Draft & Publish
Adding psychological safety to Zaps.
Making Zaps easier to create and grok.
Running longitudinal usability tests
Making the initial setup experience faster and easier.
Making it easy to configure and install DNS records
Reducing integration time from hours to minutes
Making it easier to locate the help you need
Understanding a Path
Researching and synthesizing the customer journey
Refocusing a Feature
Improving a misused feature
Redesigning user invitation and management system in Terraform Cloud.
Making Terraform Cloud's upgrade and downgrade experience easy and understandable
Proving a Concept
A companion app for a running trainer
A training app for climbers.