October 2, 2006

Tags on a Card Sort

Alok Jain, over at iPrincipia started a topic where he considered extending Web 2.0 techniques to information architecture (I/A). One point in particular that he mentioned got me thinking: how might tags be used in the context of card sorting?

September 20, 2006

Losing Control and Loving It

With APIs, RSS feeds, and prefab widgets, the user experience we strive to maintain is expanding outside of our zone of control. Drawing a dividing line between our site and theirs is one recourse, but one that is shortsighted. Instead, we should remember that our responsibility migrates along with the content–and we should manage the experience at these touch points.

September 19, 2006

Smallr Apps

The unix world has the data pipe: how could this metaphor be extended to these small online apps?

September 13, 2006

Add Another Card? C’mon Paypal.

It’s in Paypal’s best interest to get me to route money through them. It’s how they make money. So why is it so hard to just pay up?